Integrations that bring customer data into one workspace.
Channels and systems that bring context into Replofy and keep actions controlled.
Gmail
Gmail threads enter Replofy with routing, summaries, ownership, AI drafts, approved-source replies, and human send control.
SMTP
SoonSMTP lets branded sender and domain workflows feed Replofy while preserving routing, ownership, deliverability awareness, and approved answers.
Web Chat
Web chat captures visitor intent, page context, contact data, and issue details, then routes the case into inbox, Aura, knowledge, or human escalation.
WhatsApp messages can be triaged, summarized, routed, drafted, and escalated without isolating mobile conversations from the rest of support.
Instagram support often starts casually. Replofy helps classify messages, preserve media context, route public-to-private issues, and escalate when social support becomes operational.
Facebook messages
SoonFacebook page messages and Messenger conversations become trackable support work with routing, ownership, approved answers, and audit history.
Shopify
Shopify data helps Replofy answer order, return, fulfillment, and exchange questions while keeping refunds and exceptions under approval.
Stripe
Stripe context helps operators understand payment, refund, subscription, and billing status while keeping sensitive actions permissioned and reviewed.
CRM
CRM context gives Replofy account state, lifecycle, ownership, and customer history so support, success, and sales work from the same record.
