Replofy
Integrations

Integrations that bring customer data into one workspace.

Channels and systems that bring context into Replofy and keep actions controlled.

Email channel

Gmail

Gmail threads enter Replofy with routing, summaries, ownership, AI drafts, approved-source replies, and human send control.

View page
Custom email

SMTP

Soon

SMTP lets branded sender and domain workflows feed Replofy while preserving routing, ownership, deliverability awareness, and approved answers.

View page
Website channel

Web Chat

Web chat captures visitor intent, page context, contact data, and issue details, then routes the case into inbox, Aura, knowledge, or human escalation.

View page
Messaging channel

WhatsApp

Soon

WhatsApp messages can be triaged, summarized, routed, drafted, and escalated without isolating mobile conversations from the rest of support.

View page
Social support

Instagram

Soon

Instagram support often starts casually. Replofy helps classify messages, preserve media context, route public-to-private issues, and escalate when social support becomes operational.

View page
Social support

Facebook messages

Soon

Facebook page messages and Messenger conversations become trackable support work with routing, ownership, approved answers, and audit history.

View page
Commerce context

Shopify

Shopify data helps Replofy answer order, return, fulfillment, and exchange questions while keeping refunds and exceptions under approval.

View page
Payment context

Stripe

Stripe context helps operators understand payment, refund, subscription, and billing status while keeping sensitive actions permissioned and reviewed.

View page
Customer context

CRM

CRM context gives Replofy account state, lifecycle, ownership, and customer history so support, success, and sales work from the same record.

View page