Docs
Guides for setup and daily use.
Setup and operating guides for Replofy teams.
Docs
Get Started
Set up organization, knowledge, channels, workflows, preview answers, and a low-risk pilot before expanding automation.
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Docs
Inbox
The inbox docs explain channel connection, ownership, tags, summaries, handoff, internal notes, and response-time handling.
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Docs
Knowledge Base
Use the knowledge-base docs to upload sources, approve collections, understand retrieval behavior, and maintain policy accuracy.
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Docs
Workflows
Workflows decide how tickets are tagged, assigned, escalated, approved, and audited across channels and teams.
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Docs
Settings
Settings define the operating boundaries: who can access data, approve actions, edit workflows, manage sources, and connect systems.
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