Replofy
Public policies and contracts

Replofy Legal Center.

Privacy, processor terms, subscription terms, uptime commitments, and security guidance for the Replofy platform.

Contact

For privacy, procurement, or security reviews, contact support@replofy.co.

Public notice

Privacy Policy

How Replofy handles website data, account data, and customer support data processed through the platform.

Controller for website and account data
Processor for customer support content handled on behalf of customers
Retention matrix aligned with platform and contract lifecycle
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Contract addendum

Data Processing Agreement

Article 28 processor terms for customers that use Replofy to process personal data on their behalf.

Article 28-style controller-processor commitments
Concrete subprocessor notification and objection flow
Annexes for processing details, security measures, and subprocessor register
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Commercial terms

Terms of Service

Baseline subscription terms for the Replofy hosted service, including account use, acceptable use, payment, confidentiality, and liability structure.

B2B subscription baseline for the hosted service
Cross-references the Privacy Policy, DPA, and SLA to avoid conflicting obligations
Defines customer responsibilities for connected channels, AI use, and uploaded data
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Availability and support

Service Level Agreement

Availability, maintenance, and support commitments for contracted Replofy customers.

99.5% monthly uptime target for the hosted service
Clear severity-based response targets
Credits apply only when this SLA is referenced in contract
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Customer-facing summary

Security Summary

A concise overview of Replofy's current security architecture, operational controls, subprocessors, and shared-responsibility model.

Schema-per-tenant isolation and tenant-scoped access paths
Managed cloud infrastructure with defined operational boundaries
High-level incident, logging, and shared-responsibility guidance
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