Tools that fit your support workflow.

The Integrations Hub shows what Replofy can read, where conversations enter, which tools Aura can use, and how connection health is monitored.

Approved tools let Aura and operators query context, prepare updates, trigger workflows, and package actions while permissions and approvals decide what can run.

The SDK/API surface is for teams that need ticket creation, workflow triggers, analytics reads, and internal support operations inside product or admin tools.

The customer portal collects issue category, status expectations, attachments, order details, and follow-up context so operators start with cleaner cases.

The multimedia portal helps teams handle visual, technical, or proof-heavy issues with structured media intake, escalation briefs, and PII-aware review.

Skills shape how Aura handles refunds, bugs, angry customers, missing information, fallback, and handoff while staying tied to sources and approvals.