Replofy combines a blazing fast omnichannel inbox with an autonomous AI agent that reads your knowledge base and defers 70% of tickets before they reach a human.
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Replofy combines a unified high-speed inbox with the industry's most accurate internal knowledge graph to resolve tickets instantly.
No more tab switching. Aggregate emails, live chats, WhatsApp, and social DMs into one blazing fast, keyboard-first interface natively.
Reads your PDFs and historical tickets to actively draft responses to complex queries without human intervention.
Securely query Shopify and Stripe in real-time with zero latency from the chat interface.
Powered by strict RAG vector search, answers are mathematically tethered to your approved documentation. Complete auditing trails for every AI action.
Enterprise-grade tooling shipped out of the box.
Monitor deflection rates, agent response times, and sentiment across every channel instantly.
Set automated strict rules to escalate expiring tickets to tier-2 human agents seamlessly.
Restrict access to sensitive billing logs or API keys using extensive enterprise permission structures.
If-then-else statements to auto-tag urgent users or assign specialized routing queries dynamically.
Static decision trees are obsolete. Replofy is an AI agent platform powered by a fundamentally agentic layer designed to dynamically execute tools, update internal systems, and strictly adhere to operational algorithms without manual prompting.
An open, secure integration standard for AI agents. The robust MCP layer allows Replofy to directly tunnel into your proprietary APIs, securely perform database lookups, query CRM records, and execute transactional functions—like processing refunds—in real-time to resolve customer queries.
Instantly deploy heavily-audited operational paradigms to your AI agents. Enable precise enforcement of standard operating procedures—whether it's generating structured engineering briefs for complex bug escalations or applying customer success frameworks to frustrated users automatically.
Join the next generation of support teams combining superhuman AI speed with human empathy.
